ifitstuff technical community, FCS FITAS industry talks, the SMMT Digital Radio Workgroup, and the ifit-3SI installation standard and Quality Installer Network vision.
ifitstuff technical community, FCS FITAS industry talks, the SMMT Digital Radio Workgroup, and the ifit-3SI installation standard and Quality Installer Network vision.
I developed ifitstuff as a specialist technical resource with bespoke industry software and business support systems for vehicle security, accessory and technology installers.
I have spoken at FCS FITAS events to promote higher-quality vehicle installations, safer working practices and better technical standards across the installation industry.
I contributed practical installation knowledge as a member of the SMMT workgroup for digital radio, helping bring an installer’s perspective to vehicle integration and industry discussion.
I authored the 82-page ifit-3SI — Safe, Secure and Sustainable Installations document to promote better-quality vehicle installations and improve safety, security and long-term sustainability across the industry.
The document was intended to become more than technical guidance. My vision was a national network of independently owned installation businesses approved to a consistent standard for workmanship, technical knowledge, professional service and customer experience.
Applicants were expected to study the document, demonstrate their understanding through an assessment I created and contribute a modest annual fee towards administering the scheme. A small proportion were willing to invest the study time, and another small proportion were willing to pay the fee, but only a very small number were prepared to do both.
The vehicle aftermarket is highly fragmented. I eventually concluded that I could not responsibly recommend a national network unless I had confidence that every participating business consistently reflected the values behind the standard.
Rather than reducing the requirements to increase participation, I focused more of my energy on building Sussex Installation Team Ltd as the organisation I could personally recommend — with direct influence over recruitment, training, tooling, workmanship, product design, communication, quality control and aftercare.
I wanted to create a national network that reflected my standards. When I could not guarantee that consistently across independent businesses, I focused on building those standards into every part of Sussex Installations instead.
These extracts are from genuine five-star Google reviews.
★★★★★"I have purchased many items from Sussex Installations over the years and used them in our crash repair business. The service and product have always been consistently first class from point of order, delivery, quality and ease of installation."
ANDY TULLY · Google review, July 2026
★★★★★"I purchased a security plate for a van at work. It was very fast delivery, great item and easy instructions."
Pat Terry VFU Cars Ltd · Google review, June 2022
★★★★★"Purchased a security plate to cover break-in damage on a vehicle, easy to fit kit, was recommended by another company who used you because of a similar experience of break-in damage."
FWG Sales Ltd · Google review, June 2022
Review wording has been lightly shortened for display without changing its meaning. Full reviews remain available on the Sussex Installations Google Business Profile.
ifitstuff is a specialist technical resource founded in 2004 by Andy Wiggett, I joined it in 2006 as a volunteer and I purchased it in 2009. Since then I developed bespoke industry software and business support systems for vehicle security, accessory and technology installers.
ifit-3SI — Safe, Secure and Sustainable Installations — is an 82-page document I authored to promote better-quality vehicle installations and improve safety, security and long-term sustainability across the industry.
The vehicle aftermarket is highly fragmented, and only a very small number of applicants were willing to both study the standard and pay the administration fee. Rather than lower the requirements to increase participation, I focused on building those standards into Sussex Installations itself, where I had direct control over quality.
Jeff Scott explains why tools for the job, pride, care, attention to detail, experience and shared industry knowledge all matter to a prepared professional mobile installer.
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Jeff Scott looks back at ifitstuff TV in 2012, the Prepared Mobile Installer Challenge, shared industry knowledge and the importance of arriving prepared.
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